Persuasion – Dragon’s Den – Arlene Dickinson

 

Why are you presenting and honing your skills as a public speaker? To persuade.

Not the disingenuous type of salesmanship where you bought in and later feel duped.

I’m just into Arlene Dickinson’s new book “Persuasion” and her words although written for those who are learning the in’s and out’s of business acumen, apply nicely to the presentation arena.

Dickinson says, ” If I can’t understand what you are talking about, I can’t trust you. Real expertise involves the ability to take a complex subject and distill it to the point where it is accessible to everyone”.

Presentation words to live by.

To your voice,

Janice

I did not receive or will I receive compensation for this post.

Why Being Yourself and Passionate Trumps Distracting Habits

Can you remember a presentation that has long stayed with you? What was the secret power that it held? It likely was the passion of the speaker. The presenter was perhaps someone you would consider a good candidate to be a friend – just one of us ‘normal’ folk.

I found a clip of a speech given by Senator Diane Savino speaking on gay marriage legislation that is/will be voted on by members of the New York State Senate. The clip extends seven minutes. I watched the entire clip. This is unusual for me because usually I get bored and turn off clips within a minute.


What makes Senator Savino different? She speaks with passion and believes in her cause. And her passion outstripped her fidgeting and gesturing. The clip received over 327,000 views and over 1300 positive comments.

This comment was one of the few that was negative:

Comment on YouTube from:Monkeysniffer08
wow…. she has some horrible speaking habits…..- pen clicking- fidgeting- rubbing her ear- holding her pen and flinging around with it.

Monkeysniffer noticed and so did I. But I didn’t care.
Her message outshone les faux pas.

Which proves you do not have to be a perfect speaker — just a speaker who speaks with passion and believes in your own words.

Next post I will write about Senator Savino’s speech and her use of rhetorical persuasion.


How Selling to the CEO Failed


Do you want to sell your product? Or convince your client that your service is superior to your competitor. Do you want to persuade your colleagues your opinion is sound?

There is no big secret. Know your audience. This simple concept is often ignored.

Last week I received an email from a friend. I am often privileged to be the recipient of his mentorship and sage business advice. He shared an email with me that was from a presentation expert. The email must have hit a nerve because he felt it important enough to throw me a line of caution. An opportunity for me to understand the importance of knowing my audience.

Five rules the email blast broke:

  • Do not address someone who you do not know or is a high status position by their first name
  • The email “dared” him to be a great speaker — he already is
  • The writer questioned whether he would like to create buzz and headlines — he does that too.
  • This comment bordered on insulting,”Will you get the engagement, the recognition, the respect – walk into every room with that leadership presence that commands attention”. OK, how do you think he got where he is?
  • The writer will deliver a new level of authenticity, vibrancy, confidence, excitement and power. My friend is one of the most authentic, vibrant, confident, and passionate leaders that I know.
  • Anyone with services or products to sell, needs to consider their audience or risk losing their own reputation. Plain and simple.

If you want to sell at the top of the ladder, invest some time considering who they are and how they got there. Do your research. The CEO will not buy unsupported rhetoric and will shut your crack of opportunity with a jarring slam.

Image Credit: ‘look what I caught!’ by wotthe7734 (via Flickr). CC BY licence.


Who is Your Audience?

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It is not you.

Yes you have made yourself shiny. New haircut, new clothes, and gleaming shoes. You have created a slick website, worked the social media sites, and sent email blasts.

New speakers and presenters commonly make the mistake in thinking the audience cares who you are. They don’t. Your audience only wants to know what you can do for them. The want to know what you can provide for them that will satisfy a need or desire.

Could you possibly convince an audience of your viewpoint or call to action if you think  you can persuade because you are shiny?

Let me backtrack. Your audience does care that you are a trustworthy source of information. That you are ethical and have values. The real reason that you have filled seats is because audience members  are looking to have a need satisfied.

Sound easy?

It’s not. It is work.

Your role is to decide who your audience is. Why did they come to hear you speak? What benefit do they think they will gain from listening to your presentation?

Envision the audience. Their demographic, patterns, and habits. Spend some time with a pad of paper and brainstorm. Ask lots of questions and scour the Internet. When you have finished you should know your audience intimately.

Lifting your gaze from the shiny you, to the audience you now know intimately, creates and environment where you can connect to your audience.

And to let you in on a secret –for me, the object of this blog exercise  — is to keep me on track and focused on who my audience is. But likely…you don’t care.

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